Website TERMS AND CONDITIONS
Terms and Conditions
These Terms and Conditions explain the rules for using this website, purchasing products, downloading resources, accessing digital content, and engaging with Safa Merwa Publishing.
By using this website, purchasing from us, downloading our resources, subscribing to our emails, or engaging with our content, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use this website or purchase our products.
These Terms and Conditions are provided for general information and transparency. They are not legal advice. If you need legal guidance for your specific situation, please consult a qualified legal professional.
1. Who We Are – Our Terms and Conditions
This website is operated by Safa Merwa Publishing, a faith-led publishing and resource brand creating Islamic children’s workbooks, books, Qur’an journals, printables, digital resources, business resources, and educational content for Muslim mothers, children, families, and women building purposeful lives.
Throughout these Terms and Conditions, “we”, “us”, and “our” refer to Safa Merwa Publishing. “You” and “your” refer to the person using this website, purchasing from us, downloading our resources, or engaging with our content.
If you need to contact us, you can email:
Email: hello@safiaolads.com
2. Use of This Website
You agree to use this website lawfully, respectfully, and only for its intended purpose. You must not use this website in any way that causes damage, disrupts access, interferes with security, or harms Safa Merwa Publishing, other users, or third parties.
You must not:
- Use this website for unlawful, harmful, fraudulent, or abusive purposes
- Attempt to hack, damage, overload, or interfere with the website
- Copy, reproduce, resell, or redistribute our content without permission
- Upload or transmit harmful code, spam, malware, or misleading information
- Use our resources in a way that breaches copyright, intellectual property, or these terms
3. Our Products and Resources
Safa Merwa Publishing may offer physical products, digital products, printables, PDFs, downloads, books, journals, workbooks, planners, courses, templates, guides, blog content, free resources, and business resources.
We aim to describe our products clearly and accurately. However, product images, colours, sizes, layouts, and print results may appear slightly different depending on your screen, printer, paper type, device, or third-party print provider.
Product availability, pricing, descriptions, offers, and features may change at any time without prior notice.
4. Orders and Purchases
When you place an order through our website or a third-party platform, you are responsible for ensuring that all information you provide is accurate, including your name, email address, billing details, delivery details, and order information.
We reserve the right to refuse, cancel, or limit any order if there is an error, suspected fraud, misuse, pricing mistake, availability issue, payment problem, or breach of these Terms and Conditions.
If an order is processed through a third-party platform such as Amazon, Etsy, Gelato, Stripe, PayPal, WooCommerce, or another external provider, that provider’s own terms, policies, refund process, delivery process, and customer support procedures may also apply.
5. Prices and Payments
Prices are shown at the time of purchase. We may update prices, offers, bundles, discounts, or product availability at any time.
Payments may be processed by trusted third-party payment providers. We do not usually store full payment card details directly on our website.
You agree to provide accurate payment information and confirm that you are authorised to use the payment method provided.
6. Digital Products, Downloads and Printables
Digital products may include PDFs, printables, templates, planners, journals, worksheets, courses, downloads, and other digital resources.
Digital products are usually delivered by email, download link, customer account, or third-party platform. Please make sure your email address is entered correctly at checkout.
You are responsible for downloading, saving, and printing digital products correctly. We cannot guarantee that digital products will be compatible with every device, printer, software, app, or system.
Digital products are for personal use only unless a separate commercial licence is clearly provided in writing.
7. Digital Download Cancellation Rights
Under UK distance selling rules, digital content may have different cancellation rules from physical goods. If you request or agree to immediate access to a digital download, you may lose your right to cancel once the download or access begins, where permitted by law.
If a digital product is faulty, inaccessible, not as described, or there is an issue with your download, please contact us so we can try to help.
For more information about UK online selling and digital content rules, you can visit GOV.UK online and distance selling guidance.
8. Physical Products, Delivery and Third-Party Fulfilment
Some physical products may be printed, fulfilled, or delivered through third-party services such as Amazon, Etsy, Gelato, print-on-demand providers, postal services, or couriers.
Delivery times are estimates only and may vary depending on the platform, location, print provider, courier, stock availability, seasonal delays, customs, or circumstances outside our control.
If you purchase through a third-party platform, please follow that platform’s delivery, return, refund, and customer support process where applicable.
9. Refunds, Returns and Cancellations
Refunds, returns, and cancellations depend on the type of product purchased, how it was delivered, whether it is digital or physical, and whether it was purchased directly from us or through a third-party platform.
If you purchase a physical product directly from us online, you may have cancellation rights under UK consumer law. GOV.UK explains that online, mail, and phone order customers usually have the right to cancel within a limited time, and sellers must provide refunds in line with distance selling rules. Read GOV.UK guidance on returns and refunds.
Digital downloads may not be refundable once accessed or downloaded, unless required by law or there is a fault with the product.
Please see our Refund Policy for more information.
10. Third-Party Platforms
Some Safa Merwa Publishing products, services, or resources may be provided through external platforms such as Amazon, Etsy, Gelato, Stripe, PayPal, WooCommerce, Mailchimp, Google, Meta, Pinterest, YouTube, or other providers.
We are not responsible for the terms, privacy practices, account decisions, delivery times, printing quality, refunds, technical issues, policy changes, errors, interruptions, or actions of third-party platforms.
You may wish to review the relevant third-party terms directly, including Amazon KDP Terms, Etsy Legal Terms, and Gelato Legal Terms.
11. Intellectual Property
Unless otherwise stated, all content on this website and in our products is owned by Safa Merwa Publishing or used with permission. This includes text, designs, PDFs, templates, printables, books, journals, workbooks, images, graphics, layouts, logos, brand names, product names, downloads, course content, and digital resources.
You may not copy, reproduce, resell, redistribute, share, upload, edit, translate, adapt, claim as your own, or use our content commercially without written permission.
Purchasing or downloading a product gives you a limited personal-use licence. It does not transfer copyright, ownership, commercial rights, resale rights, or redistribution rights to you.
12. Personal Use Licence
Unless clearly stated otherwise, Safa Merwa Publishing digital products, downloads, printables, workbooks, journals, and resources are for personal use only.
You may:
- Download the product for your own personal use
- Print copies for your own household or personal learning use
- Use the resource with your own children or family
You may not:
- Resell the product
- Share the digital file with others
- Upload the file to another website, marketplace, group, drive, or platform
- Use the resource commercially without permission
- Claim the work as your own
- Edit, copy, or recreate the product for sale or distribution
13. Educational, Faith-Led and Informational Purpose
Our content is created for educational, inspirational, faith-led, organisational, and personal development purposes. It is not a substitute for qualified religious, legal, financial, medical, therapeutic, psychological, educational, or professional advice.
For Islamic rulings, personal religious questions, or matters of fiqh, please consult a qualified scholar, teacher, imam, or trusted person of knowledge.
Please also read our Disclaimer for more information.
14. Business Resources and Income Disclaimer
Any business resources, coaching-style content, templates, planning tools, SEO support, content guidance, or purpose-led business education provided by Safa Merwa Publishing are for educational and informational purposes only.
We do not guarantee income, sales, traffic, rankings, publishing approval, marketplace success, business growth, customer results, or financial outcomes. Your results will depend on many factors, including your effort, product quality, market, niche, pricing, consistency, audience, timing, platform rules, and personal circumstances.
You are responsible for your own business decisions, legal compliance, tax obligations, financial choices, and actions.
15. User Content, Reviews and Testimonials
If you submit reviews, testimonials, feedback, comments, images, or other content to us, you confirm that the content is honest, lawful, and does not infringe anyone else’s rights.
By submitting a testimonial, review, or feedback, you give Safa Merwa Publishing permission to use it on our website, product pages, sales pages, emails, or marketing materials, unless you specifically ask us not to.
We may edit testimonials for length, clarity, spelling, or formatting, while aiming not to change the meaning.
16. Account, Access and Security
If you create an account or access digital content through our website or a third-party platform, you are responsible for keeping your login details secure.
You must not share private login details, download links, course access, or purchased digital files with others unless we clearly give permission.
We reserve the right to suspend or remove access if we believe there has been misuse, unauthorised sharing, fraud, abuse, or breach of these Terms and Conditions.
17. Website Availability
We aim to keep this website available and working properly, but we do not guarantee that it will always be uninterrupted, secure, error-free, or available at all times.
We may update, pause, remove, or change parts of the website at any time for maintenance, security, improvements, technical reasons, or business needs.
18. External Links
This website may contain links to external websites, shops, tools, platforms, articles, videos, or resources. These links are provided for convenience and information only.
Safa Merwa Publishing is not responsible for the content, accuracy, security, policies, privacy practices, availability, or actions of external websites or third-party providers.
19. Privacy and Personal Information
We care about your privacy and aim to handle your personal information with care and transparency.
Please read our Privacy Policy to understand how we collect, use, store, and protect your personal information.
20. Limitation of Liability
To the fullest extent permitted by law, Safa Merwa Publishing, its founder, contributors, partners, and representatives will not be held liable for any loss, damage, injury, business outcome, financial result, emotional distress, technical issue, data loss, delay, or other consequence arising from your use of this website, products, resources, downloads, or third-party links.
Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so.
21. Indemnity
You agree to use this website, products, and resources responsibly. You agree not to hold Safa Merwa Publishing responsible for any claims, losses, costs, damages, or expenses arising from your misuse of the website, breach of these Terms and Conditions, violation of intellectual property rights, or unlawful actions.
22. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our website, products, services, policies, legal requirements, or business practices.
Any updates will be posted on this page with the updated date. Continued use of this website after changes are posted means you accept the updated Terms and Conditions.
23. Governing Law
These Terms and Conditions are intended to be governed by the laws of England and Wales, unless another law applies because of your location or consumer rights.
If a dispute arises, we encourage you to contact us first so we can try to resolve the matter respectfully and fairly.
24. Useful Links
To understand how Safa Merwa Publishing handles website use, purchases, support, privacy, and legal information, please also read our Privacy Policy, Refund Policy, Disclaimer, and Contact page.
You may also wish to review relevant UK consumer guidance, such as GOV.UK online and distance selling guidance and GOV.UK returns and refunds guidance.
If you purchase through external platforms, you may also wish to review Amazon KDP Terms, Etsy Legal Terms, and Gelato Legal Terms.
25. Contact
If you have any questions about these Terms and Conditions, your order, your download, or your use of this website, you can contact us at:
Email: hello@safiaolads.com
Last updated: 2026